Microsoft 'Investigating' Crashing And Missing Pre-Orders As Gears of War: Reloaded Slumps to 'Mixed' Rating on Steam

Microsoft has said it is "aware" of crashing issues with the recently released Gears of War: Reloaded connected Steam and confirmed it is "investigating."

Though a remaster of the archetypal 2006 game, the shiny caller mentation comes with improved visuals and audio, crossplay, and cross-progression, and each the DLC from the Gears of War: Ultimate Edition.

Despite describing the larboard arsenic "faithfully remastered and optimized for PC," however, the crippled is presently sitting connected a 'Mixed' idiosyncratic reappraisal standing connected Steam, with players "disappointed" with crashing, "low colonisation successful multiplayer," and missing pre-order bonuses.

At the clip of this article's publication, 50% of the 633 Steam idiosyncratic reviews were positive. Gears of War: Reloaded launched connected Valve's level connected August 26.

Microsoft asked for patience portion it looks into missing pre-order skins and matchmaking problems, and suggested the crashing seems to hap erstwhile the crippled is "launched done Steam and the subordinate signs successful with a Microsoft account."

"The squad is investigating crashes connected Steam erstwhile launching the crippled and missing pre-order quality skins for immoderate users, arsenic good arsenic archetypal reports of matchmaking issues," a connection assured players connected X/Twitter.

While there's nary quality connected erstwhile we tin expect a fix, the squad did connection a workaround, stating: "Some users person resolved the crashing by navigating to C:\Users\[YourUsername]\AppData\Local\Coalition and deleting the WarGame folder."

"HOW DOES SOMETHING LIKE THIS HAPPEN DAY 1 ON A RELEASE…" asked 1 subordinate connected X, portion different said: "I conscionable don't recognize however this happens erstwhile you had a beta..... For a 10-year-old game..... That's being released for the 3rd time…"

"From playing astir 7 hours, I tin accidental that the glowing reappraisal of Gears of War: Ultimate Edition and its fewer faults inactive basal existent with Reloaded," we wrote successful IGN's Gears of War: Reloaded review-in-progress.

Vikki Blake is simply a newsman for IGN, arsenic good arsenic a critic, columnist, and advisor with 15+ years acquisition moving with immoderate of the world's biggest gaming sites and publications. She's besides a Guardian, Spartan, Silent Hillian, Legend, and perpetually High Chaos. Find her astatine BlueSky.